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Rostering

3,500 volunteers. One system.

Every TT, around 3,500 volunteer marshals keep 37.73 miles of public road safe. Before each event, TTMA has to recruit them, train them, check their qualifications and put every one in the right place on the course. For years that ran on spreadsheets and goodwill. We built one system for all of it, from the first sign-up to the roster on race day.

All TT Marshals work (16)

At a glance

  • Recruitment
  • Training and qualifications
  • Rostering
  • Live changes
  • Website
The TT Marshals portal home on a laptop, beside a marshal's QR code on a phone
Choosing a sector and post for each session on a laptop, and the TT dates on a phone
Sessions and sectors chosen with availability shown live.
Three phones showing My Training, TTMA Online Training Module One and the training introduction
Online training and exams, read and passed on the phone before race week.
Training records with expiry dates on a laptop, and upcoming events on a phone
Every marshal’s training tracked, with expiry dates and renewals.
Three phones showing the portal sign-in, choosing a post, and reviewing and confirming sessions
From sign-in to a confirmed post, on any phone.
A DotPerformance designer working at an iMac in the Douglas office, designing a TT Marshals branded cap with the logo and iomttmarshals.com URL
Developed with the TTMA team, from our office in Douglas.
Andy Williams of TT Marshals, seated in the DotPerformance studio

“DotPerformance delivered an end-to-end transformation across brand, digital and systems.”

Andy WilliamsTreasurer, TT Marshals

Related work.

All work

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94 Woodbourne Road
Douglas
IM2 3AS

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