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Overtime

An overtime system built around how policing works.

A night-shift officer finishes duty at 3am. They’ve worked unsocial hours that trigger an overtime uplift, and because they’re part-time the calculation is different. Their timesheet has to go to a particular supervisor based on rank, then into payroll in two different formats.

At a glance

  • Self-service portal
  • Targeted broadcasting
  • Automatic calculations
  • Dual payroll export
  • Security
Two police officers in high-visibility jackets on duty, seen from behind

Before this system, all of that was done by hand. Payroll staff spent hours reformatting data and officers worked with paper. Part-time calculations, rank-based approvals and compliance tracking created bottlenecks across shifts, stations and specialist teams. The Isle of Man Constabulary needed a system that understood how policing actually works.

Isle of Man Constabulary overtime portal timesheet screen displayed on a desktop monitor, developed by DotPerformance
The overtime portal, where officers’ hours are submitted and approved.

Built around how policing works

We worked closely with operational staff, payroll teams and senior officers. A gap analysis set out the difference between what existing tools offered and what the Constabulary needed: part-time calculations, rank structures, specialist roles, unsocial hours rules and two payroll formats. The system handles all of it.

  • Self-service, around the clock

    Officers submit timesheets and see overtime opportunities from any device, whenever a shift ends, not just in office hours.

  • Overtime offered to the right people

    Opportunities are targeted by rank, skills, location and shift type, so officers only hear about the ones relevant to them.

  • Automatic calculations

    Part-time thresholds, unsocial hours uplifts and rank-based authorisation are worked out by the system, and each approval goes to the right supervisor automatically.

  • Two payroll formats from one source

    The system translates element codes for each payroll, so nobody reformats data by hand.

  • Secure and connected

    Officers sign in through Active Directory without a separate password. Time off in lieu and expenses are handled separately, with an audit trail on everything.

Officers and administrative staff tested the system in beta, and we stayed close during rollout so everyone was trained and confident before go-live.

Police officers in high-visibility jackets (stock photograph)
Police officers in high-visibility jackets (stock photograph)
Built with operational staff, payroll teams and senior officers, from a GAP analysis of what policing needs.

What changed

Payroll processing went from hours to minutes. Calculations that used to be done by hand now happen automatically. Officers submit timesheets quickly, supervisors approve with confidence, and the right overtime reaches the right people without the noise that came before.

John Beaty and Simon King reviewing the Isle of Man Constabulary overtime portal on a desktop monitor and laptop at the DotPerformance office
Officers submit timesheets whenever a shift ends. Approvals route to the right supervisor automatically.
Isle of Man Constabulary badge, Meoiryn-Shee Ellan Vannin, featured in the DotPerformance overtime portal project
Tested by officers and staff in beta, and supported closely through roll-out.

Payroll processing went from hours to minutes.

Related work.

All work

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