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Backbone™

by DotPerformance

The low-code platform every system we build sits on. Onboarding, self-service and back office, built on a base that’s already running, so yours starts ahead.

See the work

01About Backbone™

Backbone™ is our own platform for business systems. It provides what every system needs, such as sign-in, permissions, records, approvals, audit trails, hosting and monitoring, so each new system starts from a working base instead of from nothing.

That means less to build, less to test and less to go wrong. It comes with Systems Teams, or licensed on its own.

02Why it works.

backboneBuilding blocksNew system: onboarding
  • Accounts and sign-in…
  • Roles and permissions…
  • Forms and data…
  • Workflows and approvals…
  • Reporting…
  • Audit trail…
  • Hosting and backups…
  • Connections to other systems…

Ready before the first screen is designed.

01The building blocks

The common parts, already built

Accounts, sign-in, roles, approvals, reporting and the audit trail are already built, so each new system only needs what’s specific to you.

backboneSign inYour organisation
sarah.williams@example.com
Enter the code sent to your phone
482913
Sign inOr sign in with a passkey, or the single sign-on you already use.

02Sign-in

Secure sign-in from day one.

Passwords, one-time codes, passkeys and single sign-on are built in and tested, so every system we build starts secure.

A request moving through the system
  1. 01Request received and checkedAutomatic
  2. 02Details added from your systemsAutomatic
  3. 03Reviewed by the teamA person
  4. 04Approved by a managerA person
  5. 05Actioned and everyone toldAutomatic

03Workflows

Approvals and workflows, shaped to your process.

Work moves between people and teams through the approvals you set, with automatic steps wherever they’re safe.

Each person sees what they should.Roles and permissions are set for each organisation, team and person, and can be changed without new code.

Reporting built in.Every system reports on the work it handles, so you can see volumes, waiting times and where things get held up.

Every action is recorded.Every sign-in, change and decision is logged, so you can show who did what and when.

Hosted, secured and supported by us.Backbone™ runs on AWS in UK or Ireland data centres, and is scanned, patched, monitored and backed up every day by the team that built it.

03What’s already built.

Every system we build on Backbone™ starts with these parts in place, so the time goes on what makes yours different.

Accounts and sign-in
Passwords, one-time codes, passkeys and single sign-on.
Roles and permissions
Set for each organisation, team and person.
Workflows and approvals
Shaped to your process, with automatic steps where they’re safe.
Forms and data
Collected once, checked, and stored in one place.
Reporting
Volumes, waiting times and where work is held up.
The audit trail
Every sign-in, change and decision recorded.
Hosting and support
On AWS, scanned, patched, monitored and backed up every day.

Support from the people who built it.

Call, email or message the team that looks after your Backbone™. There’s a real person on the other end.

Juan Readshaw, Systems Support SpecialistJohn Beaty, Head of Systems
Juan and John look after Backbone™.
  • Same working day replies
  • Monitored 24/7
  • Critical fixes out of hours
  • No extra charge
  • Face to face welcome

Call 01624 623066support@dotperformance.comWhatsAppor raise it inside Backbone™

05What it costs.

  • With a Systems TeamBackbone™ comes with every Systems Team.

    Included

  • Backbone™ on its ownYour own people build on Backbone™, and we host, protect and support it.

    from£499a month

Plus VAT. Your data is yours, and leaves with you if you ever go.

06Questions.

What is Backbone™?

Backbone™ is DotPerformance’s own low-code platform for business systems. It provides the parts every system needs, such as accounts, roles, approvals and reporting, so onboarding, self-service and back-office systems are quicker to build and easier to support.

How much does Backbone™ cost?

Backbone™ is included with every DotPerformance Systems Team. It can also be licensed on its own, from £499 a month plus VAT.

Can we license Backbone™ without the DotPerformance team?

Yes. Your own people can build on Backbone™, and DotPerformance hosts, protects and supports the platform underneath.

Where is Backbone™ hosted?

On AWS, monitored and patched every day by DotPerformance’s team, which is Cyber Essentials certified and holds AWS qualifications.

Get in touch

Submit a brief

Tell us about your project and we’ll respond with the best next step (usually within a few hours).

Or contact us directly

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DotPerformance
94 Woodbourne Road
Douglas
IM2 3AS

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