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Credibility

Branding a global treasury consultancy and financial aggregator.

A CFO is reviewing their banking relationships: too many providers, too much friction, and no single point of accountability. They’ve heard about ECAP through a contact, so they search the name.

All ECAP work (2)

At a glance

  • Brand identity
  • Visual system
  • Website
  • Photography
  • Print and collateral
Ella Garvey, in a DotPerformance shirt, working on the ECAP website across a laptop and monitors

The website they find doesn’t yet reflect the firm behind it. The referral described expertise, relationships and scale, but the digital presence hasn’t caught up. They don’t leave, but they hesitate, and in financial services hesitation is expensive.

ECAP is a treasury consultancy and financial aggregator, bringing together foreign exchange, payments and banking access through a single client relationship. It has over 30 years of combined experience, eight regulated partners and access to 140 currencies, with corporate, institutional and private clients across global markets.

The proposition is built on trust, expertise and discretion. The brand and website needed to communicate all of it clearly, to the right people, from the first moment of contact.

The refined ECAP logo in white on navy, with the line Advisory-Led. Relationship-Driven.

Make the outside match the inside

The brief was to build a brand and website that reflect the calibre of the firm behind them: more considered, more credible and more precise, rather than louder.

  • Brand identity

    The existing logo had the right bones but lacked resolution. We refined it, sharpening the geometry of the E mark so it feels modern, distinct and authoritative without losing its familiarity. It holds its confidence at any scale, from a business card to a large-format application, and sits naturally in the regulated, high-trust settings ECAP works in.

  • Visual system

    Deep navy, structured typography and a restrained accent colour, with generous white space so the system works as well in print as on screen. It signals institutional credibility without feeling impersonal, and it speaks in plain language rather than financial jargon.

  • Photography

    Original photography of the founding team, shot to show the relationship-led nature of the business: two people working through a problem together, unposed and not stock. It’s the kind of image that makes a prospective client think these are people they could trust with a complex problem.

The ECAP logo in accent blue on navy, navy on off-white, and navy on accent blue

What the brand does now

ECAP now presents an identity that matches its track record. The website opens conversations rather than raising questions, and prospective clients see expertise, structure and accountability before a word is exchanged.

The brand is consistent across every touchpoint, from business cards and collateral to digital and physical materials, all drawn from the same system. It holds together because it was built as one thing rather than assembled from parts.

ECAP colour palette: primary navy, accent blue, charcoal, mid grey and light grey, with tints
Front and back of an ECAP business card in navy, with the line One Relationship. Every Financial Solution.

The quiet cost of outgrowing your image

In financial services, perception comes before access. Clients operating at scale choose their partners carefully, and the wrong first impression doesn’t just lose a conversation. It can close a door that may not reopen.

ECAP had built something significant: over $2 billion in transactions, a network of regulated partners and a team with decades of combined experience. None of that was visible to someone arriving for the first time. It is now.

An ECAP poster on a station platform, with the line One Relationship. Every Financial Solution.
ECAP brochures in navy, with the line One Relationship. Every Financial Solution.
The ECAP website home page on a phone
The ECAP website home page on a tablet, with the client types ECAP works with
ECAP website pages on a desktop, laptop, tablet and phone
Ella Garvey in the DotPerformance studio, checking the founders’ photography against the ECAP website design
Ella Garvey at a desk with the ECAP logo on a large screen
Ella Garvey working on the ECAP front end in the DotPerformance studios

Credibility has to arrive before the conversation does.

Related work.

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